Award Winning Organic Cakes | London ✨
🚚 Cake Delivery   |   Vegan 🌱 + Gluten Free cakes are available on request!
📞 07466453777         ✉️  bal@balcakery.co.uk

Frequently Asked Questions

• Do you have cakes & cupcakes available to pick up from the studio right now?

No, all our baked goods are prepared fresh on order so we do not stock ready cakes at our studio.

Please allow a minimum of 3-5 working days for any custom order. Order process may take longer for 3D carved cakes.

• Do you deliver outside of London?

Yes, we do. Please send us the full postcode of the delivery address. We will then be able to send you a quote. 

• Do you do buttercream cakes?

Yes, absolutely! We use our signature buttercream on all our buttercream cakes which is much smoother, and less sweet than traditional buttercream. 

Our signature buttercream has a creamy & velvety texture, almost like Swiss Meringue Buttercream but does not include any egg whites.

• When enquiring about an order which information should I provide?

Please include as much information as possible during your order process. This would allow us to calculate a rough estimate in terms of design time/cost* and delivery, as well as our availability for your event.

• Date of your event
• Number of guests or servings required

• Desired cake flavour
• Number of cake tiers
• Style of cake - Buttercream or Fondant finish

• Do you need delivery or will you be picking up the cake yourself? Delivery charges will be added onto the final price. Please provide us with a full postcode for the delivery address so we can include that in your quote.
• Allergen information
• If you have a specific design in mind please send us a photo as reference. We do not copy other artist's work but will be happy to quote for a similar design.

*Any additional information you miss out may change the overall price.

What are the serving sizes for cakes?

UK industry standard for celebration cakes is 2"x 1"x 4" and for wedding cakes is 1"x 1"x 4". Our cakes start from a minimum 6" height unless otherwise requested.

3D carved cakes differ in size depending on the design requested.

Can I order a taster box to try your cake flavours?
Yes, you can. The taster box will include 5-6 single slices of our signature flavours. The price is £40.00 + delivery. All boxes will be send with Royal Mail or DPD with a next business day delivery service as we would like to keep the cake slices as fresh as possible.

View our cake flavours and cake size guide here - Cake Flavours + Serving Guide